This set of documents aim to make it easier for FT CRM users to understand how to use newly released features. It is intended to be an internal resource to improve efficiency and aid user adoption.
FT CRM Tutorials and Best Practices is a dedicated space for all FT CRM users in order to get;
Information about our new features
An understanding of how to use the features
Some tips and best practices for user adoption
This is a living document that will grow and develop over time. Check back regularly for the latest information and updates.
If you feel that something is missing or could be improved, feel free to contribute. You can have your say by commenting directly onto the page.